Privacy Policy
Effective date:
This Privacy Policy explains how HEAL Wellness (“HEAL,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website, submit forms, or otherwise interact with our services (the “Services”).
Information we collect
- Information you provide: name, email, phone number, and any message you submit.
- Device/usage data: basic analytics such as pages visited, browser type, and approximate location (if enabled).
- Cookies: small files used for site functionality and analytics (if enabled).
How we use information
- To respond to inquiries and route you to the appropriate next steps.
- To operate, maintain, and improve the website and Services.
- To provide customer support and administrative communications.
- To comply with legal obligations and protect against fraud or misuse.
How we share information
We may share information with:
- Service providers that help us run the site (e.g., form tools, email, hosting, analytics).
- Clinician/operations teams when needed to review your request or provide next steps.
- Legal/Compliance if required by law, subpoena, or to protect rights and safety.
We do not sell your personal information in the traditional sense. If you enable certain analytics/advertising tools, they may set cookies or similar identifiers.
Data retention
We retain personal information only as long as needed to fulfill the purposes described above, unless a longer retention period is required or permitted by law.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission over the Internet is 100% secure.
Your choices
- You may request access, correction, or deletion of your information where applicable.
- You may opt out of marketing emails at any time by using the unsubscribe link (if applicable).
- You may disable cookies in your browser settings, though parts of the site may not function properly.
Text messages
If you provide your phone number, you may receive text messages related to your inquiry or Services. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP.
Medical / health information
This website may allow you to submit information that could be considered health-related depending on what you enter. Please do not submit sensitive medical details through unsecured forms unless explicitly instructed to do so through a secure intake system.
Contact
Questions about this Privacy Policy? Contact us at:
Email: support@healwellness.com
Mailing: HEAL Wellness, Baton Rouge, Louisiana